Confirmation Call Center Manager Job at Bath Planet, Toms River, NJ

Y1RhalNIYmpnbHh1RzhaaFU3ZUNUaDhzR2c9PQ==
  • Bath Planet
  • Toms River, NJ

Job Description

Confirmation Call Center Manager – Home Improvement

Bath Planet is hiring an experienced Confirmation Call Center Manager to lead and scale our appointment confirmation team. This role is critical to protecting sales opportunities and requires deep experience in home improvement call centers (bath, window, roofing, HVAC, solar, etc.).

Responsibilities

  • Manage and coach confirmation agents

     
  • Maximize show rates and qualified appointments

     
  • Ensure both homeowners present and expectations set

     
  • Reduce no-shows, reschedules, and fallout

     
  • Monitor calls, scripts, and KPIs

     

Requirements

  • 5+ years call center management experience in home improvement (required)

     
  • Strong understanding of lead confirmation, objection handling, and same-day sales

     
  • Proven ability to hold teams accountable and drive results

     

What We Offer

  • Competitive salary + performance bonuses

     
  • Stable, year-round lead flow

     
  • Leadership role with real impact

 

Job Tags

Full time

Similar Jobs

Hawthorne Lane

Temporary Part-time Development & Events Assistant Job at Hawthorne Lane

This mission-driven nonprofit is seeking temporary support from a Part-time Development & Events Assistant to provide hands-on support to a collaborative fundraising team during a high-impact spring season. This is an excellent opportunity for someone who enjoys event... 

Aequor

Labeling Director Job at Aequor

Duties Preparation of new and updated Core Data Sheets, EU and US Documentation: Independently manages, prepares and implements high quality regulatory labeling documents (eg USPI, US annotated labeling, US medication guides, US patient labels, draft US packaging components...

Resources for Human Development

Certified Recovery Specialist Job at Resources for Human Development

Job Description CERTIFIED RECOVERY SPECIALIST Bridgeport PA The Certified Recovery Specialist is responsible for providing outreach...  ...with administrative staff regarding required outcome data. QUALIFICATIONS: Knowledgeable about Substance Use Disorders... 

La Crosse Area Development Corp (LADCO)

Economic Development Program Coordinator Job at La Crosse Area Development Corp (LADCO)

 ...Development Corporation (LADCO) is a non-profit, economic development organization that works with...  ...Development Program Manager. This entry-level position offers hands-on experience in...  ...Associate or Bachelors degree in business, economics, public administration... 

Insight Global

HR Operations Associate Job at Insight Global

 ...its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is...