Job Description

Clinician Team Lead - Optum New Mexico

Optum NM is seeking a Clinician Team Lead to join our team in Albuquerque, NM. Optum is a clinician-led care organization that is changing the way clinicians work and live.

The Clinician Team Lead is a member of the clinic leadership team who provides leadership and direction to clinic providers in collaboration with their Associate Medical Director and dyad operations partners. The Team Lead is responsible for driving MA growth, improving quality metrics, driving patient safety, and supporting lean process improvements and standard work. The Team Lead continues to have clinical responsibilities in addition to their administrative role. This position is allotted 4 hours Team Lead administrative time weekly.

Primary Responsibilities:

• Provides diagnosis, treatment, therapy, and management of patients according to current standards of care utilizing best evidence-based practice recommendations

• Works collaboratively with the patient to provide a Patient-Centered approach to care, adhering to the organization's Patient-Centered mission. Drives organization-specific initiatives including Quality (STAR, HEDIS, CAPHS/HOS) and Affordability

• Ensures quality indicators are being met and continuously improved by participating in Quality Meetings. Outlines objectives for clinic team members to ensure quality indicators are defined and understood in order to be achieved
• Performs annual evaluations and participates in creating MAP and developmental goals for the clinician team members as well as participates in company-led initiatives, leadership readiness, and job expansion activities of assigned clinician team members
• Participates in various committees as assigned and disseminates information timely to all team members
• Assists in team member recruiting and retention efforts by identifying clinic needs and developing a succession plan for primary care Promotes patient safety and partners with operational leadership to ensure clinic compliance
• Utilizes evidence-based care processes to meet affordability goals
• Is accountable for clinic customer satisfaction scores, reviews, and action plans
• Develops and promotes organization's culture in clinic team members
• Optimize clinician productivity and performance
  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Board Certified/Eligible Advanced Practice Clinician
• 1-2 years of management experience or have exhibited appropriate leadership potential
• Experience in medical utilization management, medical quality assurance, quality improvement techniques, risk management, and compliance
  
• Current and unrestricted DEA certificate
• BLS certification required within 30 days of hire

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