Job Description

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The Team Leader of Banking Transactions will oversee the employee level transactions of all client funded accounts. This includes review of bank transactions, research and the recovery of outages, account monitoring, and continual process improvement.

The Team Leader of Banking Transactions will have a strong working knowledge of all functions within the Banking department as they relate to the payroll process, as well as an advanced understanding of banking operations. They will have the ability to monitor workflow and coordinate job duties as needed to ensure all critical functions are completed timely and accurately. They will have a critical role handling complex banking/payroll issues. They will assist management with various projects. They will assist with ensuring our banking relationships remain positive, strong, and ethical. They will assist with critical banking functions including reporting, internal and external audits, as well as help ensure policies and procedures are updated and followed.

RESPONSIBILITIES

• Assist supervisor in report preparations
• Test any new system enhancement relating to Treasury Operations
• Manage multiple payment platforms
• Format files per bank specifications
• Manage escalated issues from team email inbox
• Research and decision email alerts from various banks
• Troubleshoot problem situations and work with other teams and departments for process improvement
• Gain intermediate to advanced knowledge of international transaction processing
• Facilitate meetings with other departments for resolutions and brainstorming
• Ensure that policies and procedures are updated per ISO 9001 regulation
• Ensure that policies and procedures are followed as written
• Ensure NOCs are updated timely and accurately to avoid any NACHA violations.
• Take calls and respond to emails in a professional manner providing resolutions or redirecting as needed
• Provides help to management, including hiring and training, and keeps management updated on team performance
• Analyze team metrics for staffing and development needs
• Assess, manage, and redistribute job functions among team members as needed
• Conduct one-on-ones with each team member
• Ability to perform all team functions as described in Treasury Operations Specialist and Senior Treasury Operations Specialist s as needed
• Consistent personal leadership growth

Education/Certification:

• Bachelor's degree or applicable experience equivalency

Experience:

• 3+ years of Banking experience

PREFERRED QUALIFICATIONS

Education/Certification:

• Bachelor's degree in Business Administration, Finance or Accounting

Experience:

• 5+ years of accounting or bank operations experience

Skills/Abilities:

• Intermediate knowledge of accounting
• Intermediate knowledge of bank operations
• Intermediate reconciliation techniques
• Advanced knowledge of bank operations
• Advanced knowledge of ACH Rules
• Demonstrated proficiency with MS Office products
• Ability to work in a fast-paced environment and meet critical deadlines
• Excellent written and verbal communication skills
• Ability to manage and prioritize multiple tasks effectively
• Maintain effective working relationships with others
• Ability to adapt and adjust to new situations and/or tasks as they arise
• Ability to develop your team to the next level of their career
• Eagerness to continue learning
• High sense of urgency
• Very detail oriented

Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more informa tion: paycom.com/careers/eeoc

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