Responsibilities:As a Salesforce.com Senior Developer, responsibilities includes but not limited:• Analyze the business requirement and define the appropriate design with respect to data modeling, Perform configuration and customization of the salesforce.com platform.• Design and develop high-performance, reusable lightening component.• Salesforce Data Cloud, Agent Force, Mule, Visualforce, lightening web component and Apex development.• Guide team on writing test classes for developed classes and ensuring more than 90% code coverage• Translating functional requirements into technical requirements.• Identifying bugs and aligning with requirements during debugging.• Guide & implement Testing automation, bug fixing and deploying to production• Make suggestions for better solutions to problems• Keep abreast of the latest and emerging technologies• Should have previous contact center experience & implementation knowledge on CTI integration Required Skills and Experience:• 7+ year of Core Development experience in Salesforce.com• 2+ year of Omni Channel experience in Lightening Component, Lightening Event, Lightening pageTemplate• 5+ year of development experience in Visual Force, Apex, Process flows.• 2+ year of development experience in Mule.• Hands-on experience on Data Cloud & integration• Hands-on experience in Salesforce Omni Channel and administration (e.g., Define routing, queues,managing users, security controls, and data as well as creating roles, profiles, and reports).• Experience in designing custom objects, custom fields, picklists, page layouts, record layout, workflow,approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and emailgeneration according to application requirements.• Experience in integrating external applications to Salesforce• Previous work experience with enterprise application and software development• Experience developing customer-facing interfaces• Excellent problem-solving skills and ability to provide required solutions• Must have knowledge on sales cloud, service cloud and financial cloud.• Experience with SFDC and UX integration will be big plus• Experience in integrating with Angular/React applications will be big plus• Experience in Open CTI Integration experience will be big plus.• Experience in Service Cloud implementation.
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