Job Description

Are you ready to go uP? 

• We are named in Top Workplaces NYC for 2024
• We are one of the winners of USPAACC’s Fast 100 Asian American Business awards
• We are recognized as one of the Top 5000 in Inc. Magazine’s Fastest Growing Private Companies
• We were a finalist for Best ISO of the Year by ETA in 2024
• We were awarded as a Growth Accelerator on the CO-100, an exclusive list that the U.S. Chamber of Commerce recognizes as America's top 100 small and medium sized businesses

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Why Should You Join Universal Processing?

• You want to work at a minority owned Fintech company that empowers small to medium-sized businesses
• You are passionate to serve and support our local community and their growth
• You get on-the-job training to get you familiar with the industry and role

Compensation : This is an  unpaid internship . The Sales Operations Intern will work onsite between 20-25 hours per week Monday to Friday in our Houston office. Lunch and transportation allowance are provided.

Role Summary : The Sales Operations Intern role is a fully  onsite  position. You will report directly to the Sales Operations Coordinator and work closely with the Vice President of Operations, both of whom have extensive experience with using CRM systems and managing sales processes. Through their guidance, you will learn how to collect and interpret various data sets, collaborate with internal teams, and how the sales cycle is conducted from start to finish.

As a Sales Operations Intern, you will gain hands-on experience supporting sales processes, managing data, and assisting cross-functional teams to keep operations running smoothly. Depending on your interests and skills, you may also have exposure to data analysis, industry research, and reporting. Interns will receive immediate feedback on each task, as well as biweekly 1-on-1 sessions/evaluation.

Regarding training and mentoring, the Sales Operations Coordinator will provide training on the tools we use, including Salesforce, Google Suite, Excel, and others as applicable. They will also receive on-the-job training in industry research, data cleaning, data analysis and visualization, and reporting.

This position also provides opportunities for interns to enhance their communication skills through cross-functional collaboration and exposure to client-facing tasks.

Responsibilities :

• Assist in maintaining, cleaning, and integrating sales and operations data from multiple sources, ensuring accuracy and reliability in CRM systems and other databases.
• Collaborate with Sales, Customer Service, Technical Support, Marketing, and other internal teams to facilitate cross-functional initiatives.
• Assist with documentation of sales processes, workflows, and standard operating procedures, and provide guidance to team members on documented processes as needed.
• Participate in projects such as market research and data analysis that improve operational efficiency or enhance sales insights.

Qualifications :

• Must be authorized to work in the US at the time of hire. We are an E-Verify employer!
• Bilingual proficiency in Mandarin-Chinese is preferred but not required
• Detail-oriented with strong organizational skills.
• Analytical mindset and comfort working with data.
• Proficient in Microsoft Excel or Google Sheets.
• Interest or familiarity with Salesforce or other CRM systems is a plus.

About uP:
Since 2003, Universal Processing has dedicated itself to growing the unique needs of small and medium-sized businesses by putting people before profits. Differentiated from the major credit card processing providers, UP’s consultants and support team speak the languages its clients speak, and the business focuses on ingenious customer service, care, support, and reasonable pricing. Today, the Company successfully serves 22,000 clients across the nation. Within 10 years of business, the Company emerged as one of the fastest-growing payments processing companies in the U.S. Nominated as the best ISO of 2024 by ETA and awarded as a Growth Accelerator in CO-100, the Company is soon to become the second AAPI owned payment processor company in US history. In February 2024, Universal Processing changed its branding to Let’s Go uP, to commemorate its legacy and evolution.

At Let’s Go uP, we are an equal employment opportunity employer. 

To learn more, please visit us at:  . 

Let's Go uP Together!

Job Tags

Work at office, Local area, Immediate start, Monday to Friday

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