Job Description

Department: Service

Location: Idaho 83669

Schedule: Monday–Friday, 8:00 AM–5:00 PM, on-call rotation and overtime as needed

Pay: $24.00 - $32.00

Job Summary

The Radio Technician – Journeyman is responsible for the installation, programming, troubleshooting, repair, and maintenance of complex wireless and two-way communication systems supporting commercial and public safety environments. This role works under general supervision and does not include supervisory responsibilities.

Key Responsibilities:

• Diagnose, troubleshoot, repair, and maintain wireless communication equipment including dispatch consoles, trunked radio systems, paging infrastructure, mobile radios, and base stations.
• Perform system programming, testing, and installations according to manufacturer and industry standards.
• Conduct diagnostic testing using RF and communications test equipment and interpret results to determine corrective actions.
• Provide technical customer support in person, by phone, or electronically.
• Prepare service quotes, repair estimates, and project bids.
• Coordinate repair timelines, service schedules, and project deadlines with customers, vendors, and internal teams.
• Maintain accurate service records, job tickets, and time reporting.
• Support safety initiatives and comply with company safety procedures.
• Operate company vehicles safely and report maintenance or incidents promptly.

Required Qualifications:

• 3–5 years of experience working with two-way radio or wireless communication systems.
• Experience troubleshooting, repairing, installing, and programming radios, transmitters, receivers, antennas, and communications systems.
• Working knowledge of RF theory, AC/DC electronics, and mobile installations.
• Experience with dispatch consoles, paging systems, and trunked radio systems.
• Valid driver’s license with acceptable driving record.

Preferred Qualifications:

• Associate degree or technical training in electronics, telecommunications, or related field.
• FCC, FICA, NARTE, CET.

Radio Technician – Journeyman:

• NABER certification.
• Experience supporting public safety communications systems.

Tools & Technical Skills:

• RF test equipment including service monitors, watt meters, VOMs, and related diagnostic tools.
• Use of hand tools, installation equipment, and ladder work at elevated heights.
• Computer proficiency including Microsoft Office applications and communications programming software.

Physical & Work Environment:

• Ability to lift equipment up to approximately 100 lbs occasionally with assistance as needed.
• Ability to climb ladders or towers and work at heights.
• Work performed indoors and outdoors, including exposure to weather conditions, equipment vibration, and job-site hazards.
• May require background clearance for secure customer locations.

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