Job Description

We are seeking a compassionate and dedicated Client Support Specialist to provide individualized support to persons with brain injuries or neurological conditions. This role focuses on functional skill development and problem-solving to promote greater independence in daily living.

As a Client Support Specialist, you will work directly with clients in their homes and community settings, guiding them through tasks. This is a non-clinical, non-medical role that does not involve personal care, ADLs, medication administration, or medical treatment.

Key Responsibilities:

• Support clients in building and strengthening functional life skills
• Assist with problem-solving in day-to-day situations
• Help clients develop routines and strategies for:

Household management

Meal planning and preparation

Time management and scheduling

Cognitive skill development

Health and wellness promotion

Collaborate with the client’s care team to implement support strategies

Document client progress and maintain accurate service records

Qualifications:

• High school diploma or GED ; Associate’s or Bachelor’s degree in a related field (e.g., psychology, social work, rehabilitation) preferred
• Experience working with individuals with brain injuries or neurological conditions is a strong plus
• Strong communication, organizational, and interpersonal skills
• Ability to work independently and adapt support to each client’s needs
• Reliable transportation and valid driver’s license (if travel is required for the role)

Work Environment:

This position involves working in client homes and community settings. Some travel may be required. Flexible scheduling may be available depending on client needs.

At Arosa, we believe that the highest quality in-home care can only be delivered by professionals who feel cared for themselves. We are dedicated in our efforts to attract, train, retain, and treasure the best care professionals.
Our team-based approach allows us to not only treasure and support our teammates but to also offer our clients tailored, integrated support. We know that the integration of care management and home care leads to higher satisfaction for individuals and their families. Our senior care services combine the expertise of professional Care Managers with the compassion of dedicated Caregivers to deliver better experiences for seniors and their families.
Every day, we are working to honor our mission to create superior models of care and better quality jobs for our care teammates. We are bold in our efforts as we find new ways to improve the experiences of our clients, our clients’ families, and our care professionals.

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