General Operations Manager
Brazosport Plumbing & Heating (BPH)
Angleton, TX | Brazoria County Area
Brazosport Plumbing & Heating (BPH) is a trusted leader in commercial, industrial, and residential plumbing services throughout Brazoria County. Our reputation is built on safety, operational excellence, strong leadership, and an unwavering commitment to customer satisfaction.
We are growing — and we’re looking for a dynamic, results-driven General Operations Manager to help lead the next phase of our success.
If you are an experienced operations leader who thrives in fast-paced environments, understands sales and service performance, and enjoys building strong teams, we want to hear from you.
The General Manager (GM) is a key leadership position responsible for overseeing and coordinating all sales, service, and operational functions of the company. Reporting directly to ownership, the GM drives revenue growth, ensures operational excellence, maintains compliance, and fosters a culture of accountability and teamwork.
This role plays a critical part in shaping strategy, strengthening performance, and supporting long-term company growth.
Provide overall leadership for sales, service, and field operations teams
Set clear goals, expectations, and accountability standards
Align sales commitments with operational capacity
Promote a culture of safety, professionalism, and teamwork
Oversee estimating, proposals, pricing, and customer relationships
Drive revenue growth through new business and account expansion
Monitor pipeline performance, close rates, and customer retention
Improve forecasting accuracy and margin performance
Oversee scheduling, dispatch, and project execution
Ensure work is completed safely, on time, and to quality standards
Resolve operational challenges efficiently
Maintain compliance with all local, state, and federal regulations
Manage budgets, labor utilization, and operational costs
Track KPIs including revenue, gross margin, productivity, and rework
Review reports and implement corrective action when needed
Support billing, collections, and job costing processes
Maintain strong relationships with customers, vendors, and subcontractors
Address escalated concerns professionally and promptly
Represent BPH in the community and marketplace
Hire, coach, and evaluate sales and service personnel
Enforce safety standards and company policies
Support employee growth, retention, and succession planning
Ensure proper care and use of company vehicles and equipment
Oversee inspections, maintenance, and safety compliance
Minimum Qualifications
3+ years of leadership or management experience in plumbing, mechanical services, construction, or related industry
Experience overseeing both sales and service operations
Strong operational and scheduling knowledge
Financial acumen with budget and KPI management experience
Excellent communication and leadership skills
Valid driver’s license with acceptable driving record
Preferred Qualifications
Plumbing, HVAC, or mechanical contracting background
Knowledge of Texas plumbing regulations
Experience with estimating and service management systems
OSHA 10 certification
Bilingual (English/Spanish)
Experience leading growth-oriented service teams
Combination of office setting and active job sites
Exposure to construction environments and varying weather during site visits
Regular interaction with employees, customers, and vendors
Competitive salary (commensurate with experience)
Health insurance
Ongoing training and professional development
Leadership opportunity with direct impact on company growth
Successful completion of pre-employment drug screening
Background check (in accordance with applicable laws)
Subject to random or reasonable-suspicion drug testing
If you’re an experienced leader who values accountability, performance, and building strong teams — we’d love to connect with you.
Apply online or submit your resume in person at:
Brazosport Plumbing & Heating
101 John Drive
Angleton, TX 77515
Join a company where leadership matters, performance is recognized, and growth is encouraged.
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