Job Description
BDC/Internet Appointment setter will be responsible for handling all incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
Requirements of the Business Development Center Representative (BDC) are:
Open Availability
Previous phone experience (Customer Service, Sales, Telemarketing)
Please do not apply if you do meet the 2 above referenced requirements.
Responsibilities:
Respond to internet inquiries and sales calls with courtesy, accuracy, and professionalism.
Promptly and accurately enter all customer inquiry data into the CRM VinSolutions.
Generate sales appointments for customers to meet with Sales Team.
Conduct phone surveys to assess customer wants and needs.
Effectively utilize lead management tools.
Work our VIP Lease Retention list provided by VinSolutions.
Learn and have full knowledge of manufacturer brands, models, features, options, etc
Provide the highest degree of customer satisfaction.
PLEASE NOTE The position being offered is full time
The Right Candidate will:
Have prior automotive BDC experience (Helpful, but not required)
Prior experience working with customers and providing an exceptional experience
Professional appearance and work ethic
Excellent attendance
Outgoing personality with expertise at developing relationships (i.e., a "people person")
Job Type: Full-time
COMPENSATION
Hourly rate + overtime (when needed)
Month End Bonuses
Appointment show bonuses
Appointment sold bonuses
..., and we are united under the core principle of building long-term business relationships. PRIMARY FUNCTION The Interior Designer is responsible for the development of creative interior space solutions that solve our client's needs. This position would require...
...ready to join a global organization and industry leader in Sterile Processing that provides endless opportunities to grow your career? If... ...love to discuss you joining our team as a Sterile Processing Technician. Our Sterile Processing Technicians take pride in their...
...minimum specific experience: ~10 years network infrastructure and network security, LAN & WAN experience, preferably with Cisco, Fortinet, Arista, Aruba, and or Palo Alto. ~ Ability to implement, administer, and troubleshoot network infrastructure devices including...
...We are an employee and customer focused savings bank and are looking for an energetic full time Mortgage Underwriter. We offer an environment of excellence where teamwork and accountability are a must! This position in our Loan Operations department in our Operations...
...At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities...