Job Description

Job Overview

Title:
Bakery Manager

Description:
The Bakery Manager is the leader of the team, overseer of operations, and problem-solver of all else. We are looking for someone who is excited to take on this job, wants a long-term position with support and continual growth, and sees themself as an ambitious and positive individual who enjoys working with people.

Purpose:
The purpose of this role is to ensure smooth and independent success of the bakery. We want the team environment, our managers, and every guest that comes in to feel welcome, supported, and celebrated.

• Ensure smooth and successful operations of all facets of the bakery.
• Work to grow baseline bakery sales by engaging with regular marketing campaigns and in-bakery sales tactics.
• Prioritize the highest level of quality in both service and product.
• Lead the team with efficiency and compassion.
• Hire, train, and terminate employment as needed to ensure bakery operations are continuing at the highest level.
• Monitor KPIs, such as labor percentages, cost-of-goods budgets, and weekly sales. Proactively plan future schedules and bakery operations with these numbers in mind, so that bakery sales and net profit margins are growing.

Duties & Responsibilities:
The role of Bakery Manager can be broken down into three primary categories of responsibility: people, operations, and reporting.

• People
  • Build personal connections with team members
  • Execute team strategies and philosophies as outlined by the management team
  • Maintain team organization/structure
  • Create and implement training strategies that strive for excellence
  • Provide regular feedback to team members
  • Execute team reviews
  • Manage team pay according to team structure, growth potential, and labor cost
  • Run payroll
  • Evaluate hiring needs proactively
  • Hire and terminate as needed
  • Create a positive, welcoming, and safe team culture
• Operations
  • Execute in-bakery preparation for holidays, marketing, fundraising, events
  • Maintain labor and COGs according to KPIs
  • Strive for the highest level of quality in all departments
  • Enforce brand standards in all departments
  • Make the schedule
  • Order ingredients and goods weekly with COGs budget
  • Procure ingredients if ordering is disrupted or if the bakery needs items
  • Solve all staffing issues with assistance from the rest of the management team
  • Maintain bakery operations and technology, schedule maintenance regularly and as-needed
  • Consistently communicate bakery goals with team
  • Monitor and respond to emails, guest communications, etc.
  • Keep technology up to date regarding hours, stock, deliveries, etc.
• Reporting
  • Manage personal documentation of team members to state compliance
    • Food Workers Cards, I-9s, etc.
  • Receive and act on KPIs as presented by GM
  • Monitor seasonality, budgets, and sales of the bakery to proactively manage bakery operations
  • Build and communicate reports to GM on the state of the bakery
  • Respond to feedback from Fire Inspector or Health Inspector reports
  • Conduct self-assessment reports on bakery compliance with brand standards

Required Qualifications:
For this role, we are not requiring previous bakery or food industry experience. While it is welcome, we have nurtured team members to find high level success regardless of their background. Above all else, our hope is for ambition, dedication, and excitement for a career as a Bakery Manager.

• Eligible to be employed in the United States
• Proficient in English
• Basic technology skills, including but not limited to ability to use a POS system
• Basic math, ability to handle cash

Working Conditions:

• This bakery is family-run. It has been owned and operated by a mother-daughter team for five years. We are looking for the bakery to be managed independently by an individual who wants to work in a seasonally-paced industry that exists to help the community celebrate important moments in life. From holidays to personal events, Nothing Bundt Cakes is here to bring premium service and product to sweeten the day.
• Our team environment is light-hearted, driven by compassion and service to guests and team members alike. It is important to us that the team is led with kindness and understanding. We want everyone who comes into the bakery to feel the joy!
• Daily bakery work can range from moderately to extremely active. Heavy lifting of up to 50lb is required on a regular basis. Each department (Utility, Baking, Frosting, Guest Service) has unique tasks that rely on fine motor skills, attention to detail, and upper-body strength. For example, baking requires the repetitive motion of using an industrial scoop to put cake batter into proprietary Bundt pans.
• The management team is especially active. There is no private office, and the expectation of all managers is that, when computer-based tasks are complete, you are engaging with each department. Regular check-ins are conducted throughout the day to ensure success and smooth operations.

Schedule:
This is an in-person role that requires time and attention on a regular and as-needed basis. Staffing can at times cause unpredictable changes that will need to be addressed and solved by the management team as a whole. However, the ultimate responsibility for all problem solving lies with the Bakery Manager.

• Mon-Fri 9am to 5pm
• Holiday availability required
• Weekends as necessary
• Schedule subject to fluctuation based on business and seasonality
• Time off is supported and encouraged with the requirement that it does not conflict with important bakery moments, including holidays and large events. The Bakery Manager must ensure the bakery is stable and led by the rest of management during their time away.

Pay & Benefits:
Pay and benefits will be done in conjunction with a tiered training schedule. This training period sets the role up for long-term success, allowing the individual to master each role in the bakery before developing management skills.

• Salary non-exempt: $40,000-$42,000/per year through 90 day training period
• Salary non-exempt: $45,000-$47,000/per year after 90 day learning period
• 80%/20% medical insurance available if desired (may include dental if desired)
  Quarterly Bonus Program Eligibility (based on Bakery Profitability) of up to $500 per quarter
• 401(k) Matching
• Paid Time Off: 80 hrs accrual per year
• $100 Credit Per Quarter for Assistant Manager Bundt Wear from PAC or LL. Bean
• Employee discount: 50% off cake and 30% off retail

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